Bam’s Best Bites – Store Policy

Order Processing & Shipping

All orders are processed within 5–7 business days. Products are prepared fresh and baked on the day of shipment. Once shipped, delivery is estimated within 2–3 business days, depending on the carrier.

Customers will receive a separate email with tracking information once their order has been dispatched.

Shipping Availability

At this time, shipping is exclusively available for cookies. All other items are not eligible for delivery.

Product Freshness & Storage

Cookies maintain optimal quality for up to 7 days when sealed. For extended storage, cookies may be frozen for up to 6 months.

Allergen Disclaimer

Bam’s Best Bites is not an allergen-free facility. While we take precautions to minimize cross-contact, we cannot guarantee that products are free from allergens. Our kitchen regularly handles wheat, dairy, eggs, peanuts, and tree nuts.

Returns, Refunds & Exchanges

Due to the perishable nature of our products, all sales are final. We do not offer returns, refunds, exchanges, or store credits under any circumstances.

Order Accuracy

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase. Bam’s Best Bites is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Such orders are not eligible for replacement or refund.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Bam’s Best Bites is not responsible for lost or stolen packages. All shipments are insured. Customers may file a claim directly with the United States Postal Service if necessary.